Consolidated Desk Training Reference Interview

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Patrons often begin the reference process by asking a question that does not reflect what they really want to know.  This class will discuss the basics of the reference interview, allowing you to find out the patron's actual needs.

The Powerpoint for the class is located here: File:The Reference Interview.ppt

This class meets in Hale 401.

 

 

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Thurs July 9

10am

Tues July 21

11am

Wed July 29

10am

 Carolyn Hodgson  Laurel Littrell  Antoinette
   Felisa Osburn  Jane Schillie
 Lis Pankl  Jason Coleman  Jenny Dale
 Donna Ekart  Sara K. Kearns  Rachel Crocker
 Kathryn Talbot  Leo Lo  Charley
 Maxine Ganske  Char Simser  Janice Barrons
 Debbie Wasinger  Dan Ireton  Steven Shelton
   Connie Kissee  Ellen Urton
   Adam Wathen  Marty Hartford
   Charles Yost  Jenny Furrey
   Thomas Bell  Livia Olsen
   Melia Erin Fritch  Terrell Lykes
   Marcia Stockham  
    Jody Crocker  
     
     
     
     
     
     
     
     
     
     

 

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